Shipping Policy

At Cups and Curves, we have efficient services to deliver your order as quickly and securely as possible. We aim to provide you with a wonderful shopping experience that makes you come back for more. Following are some general guidelines related to shipping details:  

Processing Time

After confirmation of payments, your orders are processed within 1 to 2 business days. However, during busy periods such as promotions and holidays, processing may take a little bit longer. In such cases, we will make sure to keep you updated.

Delivery Time

The standard delivery for products usually takes 8 to 10 business days. Please note that delivery times may vary depending on your location and the courier service. In regional and remote areas, delivery time may increase. 

Shipping Fees

Shipping costs are calculated at checkout. Any promotions or free shipping offers will be clearly shown before you complete your order.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details. This allows you to monitor your parcel until it arrives.

Delays

It is important to note that although we work with trusted courier partners, unexpected delays can occur due to unfavorable conditions such as weather, public holidays, or other factors outside our control. We appreciate your patience in these situations.

Lost or Damaged Parcels

If you receive a damaged product or if delivery is delayed then please contact our customer support team. We will work with you to resolve the issue as quickly as possible.

If you have any questions about our shipping process, please reach out to us at support@cupsandcurves.com.au. We are always here to help our customers.